Contact us

Nijo is made by Neuro Sapiens Private Limited, India. For support, privacy questions and requests about your or your child's data, email customer@nijostudio.com. We reply to privacy requests within 30 days.

Parental rights requests

Only the parent or guardian who holds the Nijo account can make these requests. Send them from the email address on that account so we can confirm it is you. Each link opens an email with the request filled in.

• Get a copy of my data. Your account details, your child's profile, saved transcripts and what Nijo remembers.
• Correct something. Your details or your child's profile, if something is wrong.
• Delete my child's profile. Removes the profile and everything Nijo learned about that child.
• Withdraw my consent. Nijo stops talking with your child. You can also do this in the app: Settings → Profile.
• Stop using our data to improve Nijo. We stop storing voice recordings for your family and leave your data out of improvement work.
• Make a complaint. Goes to our Grievance Officer. We acknowledge within 24 hours and aim to resolve within 15 days.

To delete your whole account, use Settings → Profile → Delete Account in the app, or the account deletion form.

Grievance Officer

customer@nijostudio.com. If you are not satisfied with our answer, you may complain to the Data Protection Board of India.

How we handle your family's data, and the companies that process it, are set out in our Privacy Policy.